Privacy policy

Privacy Policy

Last updated: June 22, 2026

Somniora ("we", "us", "our") operates this store and website. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and what rights you have. By using our store, you agree to the practices described here.

Information we collect
When you visit our store, browse, or place an order, we may collect:
- Contact and order details you provide: name, email address, shipping and billing address, phone number, and order contents.
- Payment information: processed securely by our payment providers. We do not store full card details ourselves.
- Technical and usage data: collected automatically, such as your IP address, device and browser type, and how you interact with our site, through cookies and similar technologies.

How we use your information
We use your information to:
- process, fulfil, and deliver your orders;
- communicate with you about your order, including confirmations and tracking;
- provide customer support and handle returns;
- send marketing emails where you have given consent (you can unsubscribe at any time);
- detect and prevent fraud, and keep our store secure;
- improve our products, website, and service.

Who we share it with
We share personal information only as needed to run our store:
- Shopify, which powers our online store and processes data on our behalf;
- payment providers, to process your payment securely;
- our suppliers and shipping partners, to fulfil and deliver your order;
- email and analytics service providers we use to operate the store.
We do not sell your personal information.

International transfers
Some of our service providers and suppliers are located outside the European Economic Area. Where your data is transferred outside the EEA, we take steps to ensure it is protected in line with applicable data protection law.

Your rights
If you are in the EU, you have the right to access, correct, or delete your personal data, to object to or restrict its processing, to data portability, and to withdraw consent at any time. You also have the right to lodge a complaint with your local data protection authority. To exercise any of these rights, contact us at info@somniora.store.

Data retention
We keep your personal information only as long as needed to fulfil the purposes described here, including legal, accounting, or reporting requirements.

Cookies
Our site uses cookies and similar technologies to run the store, remember your preferences, and understand how the site is used. You can control cookies through your browser settings.

Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above shows when it was last revised.

Contact
For any questions about this Privacy Policy or your personal data, contact us at info@somniora.store.